Posts Tagged ‘ententertainment’

Netflix has Lost Ermm Lost

Friday, August 30th, 2013

It may be just me, but as I get older I get more and more annoyed with bad service and incompetance. This has led me to returning from a family holiday and having a mojor tantrum with the online streaming service Netflix.  Now although my age is partly to blame, I must insist that Netflix take part of the blame as they have been completely hopeless.   Here’s someone else who has a similar experience and found a way to fix it –

Basically they make available a series like Lost with well over a hundred episodes and then suddenly delete it without warning.  I got to about episode 25 and was really enjoying it when it was pulled, the chap in  the video was only ten from the end!  Now I know that licenses expire, problems arise but surely if you care remotely about your users you don’t suddenly delete something that large without at least giving some warning.  I mean how about – Lost is expiring in two weeks – catch it while you can.  Then at least you’d have the option to stop watching it or stay up late and grab some more before it expired.

But know Netflix just deleted it, no warning, no apology nothing – people are angry and you can’t blame them. Who’s to say they won’t do it again – is it worth starting to watch some new series if Netflix are just going to pull it !!  For me it’s not so bad, I have at least learnt with my experiments and this research about watching British television online that you can access lots of stuff using proxies and VPN software.  Fortunately the US version of Netflix still has the series available, but I’m tempted to just give up on the company and try someone else instead.

Shame on you Netflix !!